People Skills.pdf

People Skills false
By:Robert Bolton
Published on 2009-11-24 by Simon and Schuster


Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution. A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you: · How to get your needs met using simple assertion techniques · How body language often speaks louder than words · How to use silence as a valuable communication tool · How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

This Book was ranked at 35 by Google Books for keyword Skills.

Book ID of People Skills's Books is MJPAoB22ugkC, Book which was written byRobert Boltonhave ETAG "7tI07WXG1nQ"

Book which was published by Simon and Schuster since 2009-11-24 have ISBNs, ISBN 13 Code is 9781439188347 and ISBN 10 Code is 1439188343

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Book which have "324 Pages" is Printed at BOOK under CategoryPsychology

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